eMail2Pop Troubleshooting
Changing Server Port Numbers 

If you are running other mail server software or software that utilizes the standard POP3 and SMTP ports, then you will need to either disable the conflicting software or change the ports that eMail2Pop uses.

If you get a connection error in your e-mail client, chances are that you have another program conflicting with eMail2Pop.  On Microsoft Outlook and Outlook Express, this error code is 0x000ccc0E, 0x800ccc0F, 0x800ccc0D, or 42109.

To resolve this problem, you will need to modify some of eMail2Pop's behaviors.  This workaround imvolves two sections - eMail2Pop Configuration and E-mail Client Configuration.

eMail2Pop Configuration

  1. From the eMail2Pop Main Window, open up eMail2Pop Configuration
  2. If you receive an error message when checking mail, then click on POP3 Receive Service.  If you have trouble sending mail, then select SMTP Send Service.  If you have trouble sending and receiving e-mail, then follow both options one-by-one.
  3. If you are changing the POP3 port number, find Server Port Number and change the default number (110) to a different number.  A number of 111 is recommended.



    If you are changing the SMTP port number, find Server Port Number and change the default number (25) to a different number.  A number of 2525 is recommended.


  4. Once you have changed the Server Port Numbers for POP3, SMTP, or both services, click Save Settings and Exit to apply the changes and close the eMail2Pop Configuration menu.
E-mail Client Configuration

This section varies depending on what e-mail client you use.  Basically, you need to find where your e-mail client stores the settings for the server port numbers and change them to match the port numbers that you entered in eMail2Pop.

Instructions for Microsoft Outlook and Microsoft Outlook Express are included in the subsequent steps. Once the required changes have been applied to eMail2Pop and your mail client, conflict between eMail2Pop and other programs should be non-existent.


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